Protect your home with durable, weatherproof, and expertly crafted roofing solutions. From repairs to full installations, our Sydney team ensures long-lasting quality you can rely on, knowing customers are in safe hands.
Last updated: 15 September 2026
Sydney Roofing respects your privacy and is committed to protecting the personal information you provide when using sydney-roofing.com.au, contacting us, requesting a quote, or engaging our roofing services.
This Privacy Policy explains how we collect, use, store and protect your personal information.
We may collect personal information including:
Your name
Phone number
Email address
Property or service address
Details about your roofing requirements
Information you provide through website forms, phone calls, emails or other enquiries
Quote, booking and service information
Payment or transaction information where applicable
Technical information such as your IP address, browser type, device information and website usage data
We only collect information that is reasonably necessary for our business activities.
We may collect personal information when you:
Submit an enquiry or quote request through our website
Contact us by telephone, email or online form
Book or use our roofing services
Communicate with our staff or contractors
Visit or interact with our website
Some website information may also be collected automatically through cookies, analytics tools and similar technologies.
We may use your personal information to:
Respond to enquiries
Prepare and provide roofing quotes
Arrange inspections, appointments and roofing services
Communicate with you regarding your enquiry or project
Process payments and maintain business records
Improve our website and services
Manage customer service matters
Meet our legal, accounting and regulatory obligations
Detect or prevent misuse, fraud or security issues
We will not sell your personal information.
We may disclose personal information where reasonably necessary to:
Employees, contractors or roofing professionals involved in providing your service
Website hosting, IT, email or technology providers
Payment processors
Accountants, insurers, legal advisers or other professional advisers
Government authorities where disclosure is required or authorised by law
We take reasonable steps to ensure third parties handling personal information do so appropriately.
Our website may use cookies and similar technologies to improve functionality and understand how visitors use the website.
We may use third-party analytics or advertising services that collect information such as pages visited, browser information, device information, approximate location and interactions with the website.
You can usually disable or manage cookies through your browser settings. Disabling cookies may affect some website functionality.
Some third-party technology, hosting, analytics, email or cloud service providers may store or process information outside Australia.
Where practicable, we take reasonable steps to work with reputable service providers that maintain appropriate privacy and security practices.
We take reasonable administrative, technical and physical measures to protect personal information against misuse, loss, unauthorised access, modification or disclosure.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
You may request access to personal information we hold about you or ask us to correct information that is inaccurate, incomplete or out of date.
To make a request, please contact us using the contact details published on sydney-roofing.com.au.
We may need to verify your identity before providing access or making changes.
If you believe your personal information has been handled incorrectly or you have a privacy concern, please contact us with details of your complaint.
We will review your concern and endeavour to respond within a reasonable period.
If you are not satisfied with our response and the Australian Privacy Act applies to your circumstances, you may also be entitled to contact the Office of the Australian Information Commissioner.
Our website may contain links to third-party websites.
We are not responsible for the privacy practices, security or content of websites operated by third parties. You should review their privacy policies before providing personal information.
We may update this Privacy Policy from time to time to reflect changes to our business practices, website, technology or legal obligations.
The latest version will be published on sydney-roofing.com.au with an updated revision date.
For questions, privacy requests or complaints relating to this Privacy Policy, please contact Sydney Roofing through the contact details available on:
Website: sydney-roofing.com.au
As a family-owned company, we’ve built our success on trust and transparency. We don’t cut corners or make empty promises just reliable workmanship, fair pricing, and roofing results that speak for themselves.
